After placing an order, please allow 1-3 business days for processing (excluding weekends and holidays).

We make an effort to fulfill orders as quickly as possible.

TRACKING YOUR ORDER

Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received.

This email will contain your order number. You will need that along with your email address to track your order.

You can track your order online

As per federal regulations, all e-cigarette related products ordered through mail must be delivered with Adult Signature Confirmation (21+). The recipient must present a valid government ID to verify their age upon delivery.

This service incurs an additional fee of $5, which will be shown during checkout. Alternatively, we can ship your vape gear to a business address.

We do not ship to:

• Alaska
• Arkansas
• Colorado
• Georgia
• Hawaii
• Louisiana
• Maine
• Massachusetts
• Oregon
• Vermont
• Utah
• Washington D.C.
• APO/FPO & U.S. Territories
• PO Boxes

State Restrictions:

California: Flavor Ban (All except Tobacco), including menthol.

New Jersey: Flavor Ban (All except Tobacco), including menthol.

New York: Vape Juice & Disposables ban. The sale of devices is allowed.

City Restrictions:

Chicago, San Francisco, Philadelphia: Vape Juice & Disposables ban. The sale of devices is allowed.

We offer international shipping to the following countries:

• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
• Germany
• Ireland
• Israel
• Italy
• Japan
• Mexico
• Netherlands
• Norway
• Poland
• Portugal
• Singapore
• South Korea
• Spain
• Sweden
• Switzerland
• Thailand
• United Kingdom

VapeShack is not responsible for any added Duty/VAT or taxes imposed.